Privacy Policy

Privacy Policy

Introduction

Welcome to https://highlands-ranch-biofeedback-therapy.denvermentalhealthcare.com (referred to as “Highlands Ranch Biofeedback Therapy” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectICUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, apps, or services linked to ours but operated independently. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines our practices when:

  • You use our applications or services as an authorized user, granting us access to certain personal information for the purpose of providing these services.
  • You visit our websites, which may involve tracking your online behavior for analytics and personalization purposes.
  • We communicate with you via email, phone, or SMS for promotional, transactional, or other legitimate business reasons.

Personal Data Collection

We collect several types of personal data to enhance user experiences and improve our services:

  • Account Information: This includes your username, registration details, and profile settings.
  • Payment Information: Details related to your payment methods for purchases or subscriptions.
  • Financial Information: Transaction records, billing addresses, and financial history (encrypted and stored securely).
  • Purchase Information: Products or services bought from us, including quantities and order dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for analytics and personalization.
  • Location Data: Your geographical location when using our services, provided voluntarily.
  • Feedback: Reviews, ratings, and comments you share with us to improve our offerings.
  • Social Media Information: Details obtained through social media integrations, if you choose to log in via these platforms.
  • Product Information: Preferences, usage patterns, and feedback about our products to tailor recommendations.

We collect this data through direct user input, automatic tracking technologies, and third-party partnerships.

Cookies

We employ cookies to enhance your browsing experience and gather analytics:

  • Strictly Necessary Cookies: Ensure basic functions of our website, such as login sessions.
  • Preference Cookies: Remember user preferences for a personalized experience.
  • Analytics Cookies: Track website usage and performance, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing you to control non-essential tracking.

Retention and Deletion

We retain personal data for as long as necessary for the purpose it was collected or as required by law. Once the data is no longer needed, we securely delete or anonymize it to prevent re-identification.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing industry-standard encryption protocols for secure data transmission and storage.
  • Engaging trusted third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you are a parent or guardian and believe we have collected data from your child, please contact us at the address provided below, and we will take prompt action to ensure that such data is deleted.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access, rectify, or erase your data.
  • Restrict the processing of your data.
  • Portability of your data to another service provider.
  • Object to or request limitations on data processing.
  • Withdraw consent without affecting the lawfulness of prior processing.
  • File appeals or complaints with our privacy officer.

To exercise these rights, please contact our Privacy Officer using the details provided below. We aim to respond promptly and efficiently to all requests.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be posted on our website with an updated revision date.

Contact Information

For any questions, concerns, or data-related requests:

Email: contact@highlands-ranch-biofeedback-therapy.denvermentalhealthcare.com

Postal Address: Highlands Ranch Biofeedback Therapy, Privacy Policy Inquiries, [Address], Denver, CO, 80129, USA